• Home
  • About Me
  • Sitemap
  • Archive for the 'Search' Category

    Curse of knowledge: talking over people’s heads is bad

    Monday, November 5th, 2007

    It’s that trap most of us fall into: the curse of knowledge. Nothing’s worse than the “deer-in-the-headlights” look when speaking with a potential client. I’ve gotten much better at spotting it and stopping myself before I continue to talk over people’s heads. Everyone knows their own business and all the intricate details […]