Archive for the ‘Permission Marketing’ Category

10 Minute Social Media

Tuesday, January 20th, 2009

Social media has been around for awhile now. Innovators and early adopters have been at it for years and the majority of people are now catching up. Whether you’re doing it for personal reasons (reconnecting with friends from childhood, high school, college, etc.), networking for business purposes, or just feel like getting in on it to see what all the hub-bub is about, it’s safe to say that social media is now mainstream.

When it comes to being on social media for businesses and general networking, there seems to be more of a sinking feeling people have that they’re falling behind the curve and something big is passing them by… I’m not going to argue with that. One of the issues I’ve encountered with people just getting started with social media is the feeling they have that it will suck up large amounts of their valuable time. I’m not going to lie to you, it can. For some it will. In fact, I’ve seen many a casual passerby who thought they’d just stick their head in the door to see what’s going on, get sucked in and become addicted. Easily understandable. It really is nothing like we’ve ever experienced before. On Facebook you can connect extremely easily with people you may have thought fell off the face of the Earth. Not only that, you can see photos, videos, likes/dislikes and really get a good idea of someone through their profiles and conversations. It brings you up to speed quickly not only with friends you’ve reconnected with but new people you meet. On Twitter you can talk about your interests and also have conversations extremely easily with brevity. Great way to find new people as well.

So to that point (there was a point somewhere in there), let’s talk about how you can take 10 minutes out of your busy day to get started in the social media sphere and get some traction. I akin the process to working out: the first 2 weeks it’s extremely difficult to get yourself to the gym on a daily basis, but after you get going you feel the obligation and need to be there. It really does take some time just to get in the groove and feel your way around anyways.

I’m going to talk specifically about Facebook and Twitter here. There are plenty of other social networks out there but these are the two I’ve personally kept up with. If you’re looking for information/advice about other social networks, please visit my friend Matt Dickman’s site Techno//Marketer, in fact I encourage it. There are tons and tons of excellent posts there for all your social networking needs. (You can follow Matt on Twitter as well.)

On with it already…

Facebook

Learning about someone quickly has never been easier. Once you start to find people either through the Search on Facebook or “People You May Know”, everything they’re doing or talking about appears on your “News Feed”. If you’re set up to receive email notifications of people either requesting to be your friend or writing on your “Wall”, it’s real easy to keep up. Another quick way is to check the “Notifications” tab (next to “Online Friends”) at the bottom right of your browser which lets you know of anything going on directly related to you.

I first check the “Requests” section in the upper right portion of the page. If I have any friend requests I usually answer those and maybe go over to their page and see what’s going on with them. Also, I’ll write something to them by either writing on their “Wall” or by sending them a message directly (found as a link under their profile photo). I usually scan over my “News Feed” which is the default tab showing everything going on with my friends and see what people are doing and if there are any new photos or videos posted. A quick way to connect with others is to find out who of your existing friends have become friends with others which will be listed on your “News Feed” as well. People also join causes which is another great way to find out what people are into and something you yourself may want to participate in.

Twitter

Some people can get thrown off by the “What are you doing?”. This is one of the first things I hear when I mention Twitter. It’s much more than just “Washing my dog” or “Just ate breakfast”. The real power with Twitter lies in finding conversations and people who are talking about things that interest you or are relevant to your field.

The first thing I do when arriving at Twitter is click on the @Replies link on the right column. I want to make sure I didn’t miss someone talking to me. When you want to talk with someone directly on Twitter, reference them with @theirname and they will reference you in the same manner. It also allows others possibly following your conversation to see the other side of the conversation because the @theirname is a clickable link that takes you to their page. This is also helpful for finding new people to follow. For example, if I see @georgenemeth talking to @techczar and I go over to @techczar’s Twitter page and see he’s got relevant information that interests me, then I’ll most likely follow him too. This is actually the primary way I figure out who to follow.

I also check my “Direct Messages” to see if anyone has contacted me directly. This is a way for people to connect directly on Twitter without posting on their page for everyone to see. You can direct message anyone you’re following.

You should be able to get away with spending as little as 5 minutes on Twitter just scanning the conversations going on with the people you’re following or start your own conversation by posting a link to a cool article you read or an event you’re attending. Since you have to condense your post to 140 characters or less, there are a few sites out there for converting longer links into shorter ones. The one I’ve been using recently is bit.ly.

If you’d like to get started, follow me on Twitter

This is just a “quick” primer into the wonderful world of social media. I hope that helps clear things up a bit and maybe takes away some of the anxiety associated with jumping in. If anyone has anything to add, something important I may have missed, or questions please contribute in the comments. Thx!

7 Pitfalls to avoid in design

Monday, September 17th, 2007

Every business has a marketing effort in some capacity, and all the marketing materials are in need of design. Design is one of the most overlooked areas in business.

If you’re going to put the effort into creating a marketing tool, it just makes sense to engage whoever will see it. How many business cards or brochures have you thrown away without more than a glance? Why do you think they never had a chance?

The answer to those questions whether you consciously make that decision or not is design.

The implicit message has everything to do with whether or not someone will listen to what you have to say.

Here are 7 design pitfalls to avoid:

1) Straying away from your brand
When you put together your company brand (ie. logo, letterhead, web site, etc.), there were certain fonts and a basic color scheme. Stick to it. If you put out marketing materials that are not consistent with your brand, you’ve just created a gap between you and your audience. When they see that flyer or brochure and then head over to your web site, make sure they know they’re in the right place. This is all a part of the trust building process.

2) Multiple fonts, sizes and colors
Two different font types are good. It mixes it up a bit and adds some graphical dimension to your design. Beyond that, though, it tends to start convoluting things. Same goes for font sizes and color. If you vary the text sizes and color within one piece of marketing material too much it begins to subconsciously disconnect the reader. If you’re going to use different colored text, make sure it matches your color scheme.

3) Fancy hard to read fonts
There are plenty of cool fonts out there. If you’re planing on using a font for more than a name, title, or tag line at most, stick with the simple readable fonts. When reading, the more work your brain has to exert on making out what the words actually say the more likely you are to just stop reading altogether.

4) Bold everything
Bolding is a technique used to make important phrases or points stand out. When people have to look at an inordinate amount of marketing pieces every day, they tend to scan over it briefly first to see whether there’s any value in it. Their eyes are drawn to bolded terms or phrases. Use this to your advantage. If everything is bolded, in most cases they won’t read any of it because the importance of those phrases and points is completely lost, along with the fact that it’s harsh on your eyes!

5) Writing a novel
The least amount of information needed without leaving anything out. Sometimes it’s a tough tightrope you have to walk, but think of it this way: would you rather have them read a few important points or nothing at all? Overwhelm your audience and risk losing them.

6) No images or graphics
Give them something to look at besides words. Using images or graphics within a layout tends to break things up. If you have a page of text with nothing else it’s overwhelming to your brain (and boring). Make sure these images and/or graphics have some relevancy to your message and don’t over do it. Having too many images can have a negative effect as well. Striking that balance of information and imagery is key.

7) Be like everyone else
Wouldn’t you like to stand out from the crowd? Give your audience something that will make them tell someone else about you. If you give them something remarkable, they will spread the word faster than any marketing campaign you will ever come up with could. They will remember you the next time someone else brings up a need you fill and it may have nothing to do with whether or not they’ve even used your product or service themselves. Create that impression through your design.

When Permission Based Marketing becomes Interruption Marketing

Monday, June 25th, 2007

Why did I just give that website my email address?

Usually this question comes up after you’ve given your email address and realize, or have that sinking feeling, that as a result you’ll probably be deleting an extra 50 emails a day. It’s very difficult to know for sure whether or not someone’s going to sell your address.

In order to reap the benefits of some websites (newsletters, white papers, e-books, etc.), it’s required that you give up your email address in order for them to send you whatever it is they’re promising. It’s the basis of permission marketing which is simply the idea that you agree in advance to have someone send you information about their products or services. In most cases it’s a fair trade. Sometimes, not so much.

More and more, at least to me personally, it seems like websites are taking advantage of the fact that in the past it’s been a fair trade. People have given their email and have gotten something of value in return. You are used to actually getting something of value, whether it be a weekly newsletter, or an e-book. If you’re interested beyond that, it’s on you to contact them.

Now, just today in fact, I gave up my address with the promise of sample chapters of a book that I was considering purchasing (not anymore). This led me to believe that the sample chapters would actually be chapters. Not a couple paragraphs from a couple chapters. Not a very good way to get me hooked, or more importantly not feel jaded.

What’s worse, in most of these cases I can expect to get at least one email a day, if not several, trying to sell me the book or their services. It’s no longer a permission based marketing campaign if you’re pissing off the people who gave you permission. How can you build trust this way? Answer: You can’t.

If you plan on using permission based marketing, make sure you have something of value for your potential clients. If you plan on marketing to them on a regular basis, don’t abuse that little bit of trust they’ve put in you by basically spamming them. It’s bad enough we have to get spam from all the other idiots out there.

What is marketing?

Thursday, May 10th, 2007

It means different things to different people. Has anyone defined it in a way that makes sense to everyone? Here’s one: Getting someone, who has a need, to know, like and trust you. I was fortunate enough to have John Jantsch give me that definition which seems simple, yet speaks volumes.

When it comes down to it, we’re all looking for people, not customers. Making those people feel as though we truly have their best interest in mind goes a long way. How do we do that? Get to know them first. Nothing turns people off more than a sales person trying to ram their products or services down their throat.

Likeability really does go a long way, believe it or not. You could be the smartest, most talented person, but if someone doesn’t like you, good luck. You’re fighting an uphill battle from the get go. People like to deal with people who make it easy to want to give them their money.

Trust is built upon knowing and liking. It also comes from recommendations or referrals. If someone else already knows and likes you or your product, their endorsement is usually good enough for someone to put their trust in you as well (more than likely it’s from someone who they already know, like and trust).

Thanks again John for that definition. I’m looking forward to reading his book Duct Tape Marketing: The World’s Most Practical Small Business Marketing Guide.

eMarketing for Entrepreneurs Conference

Tuesday, May 8th, 2007

I have to give it up to Brad Kleinman at Corporate College East. The eMarketing for Entrepreneurs Conference held last Friday May 4th was a complete success. From the keynote speaker John Jantsch to all the breakout sessions and panel discussion at lunch, it could not have gone any better.

The most difficult part was deciding which sessions to attend. With so many valuable topics to choose from along with the experts presenting them, I really wanted to take part in all. Not only did the sessions I decide upon provide invaluable insight, they were also extremely engaging (can’t learn if it’s not entertaining).

I was also fortunate enough to make some connections at the conference which really makes all the knowledge I acquired a bonus. When you’re in a situation to connect with professionals in your field who understand the value of networking, it makes it all worthwhile.

Thanks again Brad, looking forward to the next event.

Seth Godin’s Dip Tour

Friday, April 27th, 2007

Seth Godin has come out with yet another (soon to be) best-seller. He’s come up with an ingenious way of marketing it as well (go figure).

The Dip comes out soon and Seth Godin is making appearances in select cities as a part of “The Dip Tour”. It’s not your normal book tour, though. In order to promote his book, if you buy 5 books in advance you get to see Seth speak for free. Or, if you’d like to think of it differently, if you pay $50 to see him speak you get 5 free books.

Either way it’s a win – win – win situation. You get to see Seth Godin speak for $50, you also get 5 books (you AND 4 of your friends win), and he gets some great permission / viral based marketing out of the deal. I’m catching him in Ann Arbor, hope to see you there.

Future Of Online Advertising (FOOA) 2007

Saturday, April 14th, 2007

Interruption marketing is on its way out.

People have been desensitized to most traditional forms of marketing such as magazine ads, television commercials, and direct mail. When was the last time you actually paid attention to any of these (unless of course you’re watching the Super Bowl, and even then do you really remember who or what the ad was for?)

The future of advertising is online, so why not attend the
Future Of Online Advertising this June 7-8 in NYC?

I’ll be there. If you’re looking to get a jump on how to spend your ad dollars in the 21st century, I’d recommend booking your trip now.

Here’s a rundown of topics to be covered, and who will be speaking:

Topics:

    * How to guarantee the success of your online ads
    * Tips for packaging your inventory and maximizing ad revenue
    * Online Advertising Basics – Everything you wanted to know but were afraid
    to ask
    * Advertising in RSS feeds – the next big thing?
    * Marketing Beyond Google, Yahoo, AOL & MSN with Scale, Quality and Safety
    * It’s all in the creative – how to create successful online ads
    * Targeted Ad Networks – Cost Per Influence Vs. Cost Per Thousand
    * Ads in Online Video – the future of interactive advertising?

Speakers:

    * Erick Schonfeld (Business 2.0)
    * Henry Copeland (Blog Ads)
    * Jim Coudal (Coudal Partners)
    * Mike Hudack (blip.tv)
    * Jay Adelson (digg/revision3)
    * Darren Rowse (ProBlogger.net)
    * Greg Stuart (IAB)
    * Carla Hendra (Ogilvy)
    * Matt Freeman (Tribal DDB)
    * Jeremy Allaire (Brightcove)
    * Chas Edwards (Federated Media)
    * Steve Rubel (Edelman)
    * Andrew Goodman (Page Zero)
    * Michael Walrath (Right Media)
    * Steve Olechowski (FeedBurner)
    * Alyson Racer (New York Times)